Netzsky

Our feature rich Frequent Flyer Program (FFP) platform, for all types of airlines, airports and OTAs

With over 8 years of expertise implementing a variety of airlines ranging from full service carriers to low cost ones and incorporating best of breed experiences from across diverse domains, we've combined industry-driven engagement with unparalleled customer journey experiences to create a platform that redefines loyalty in the airline industry.

Accrual Management:

Our platform features a robust, highly configurable and versatile Accrual Management system, empowering airlines to design and implement personalized earning structures, involving booking classes, tiers, segments and many more. With an Accrual Rules Engine, Rewards Currency Management, and flexible Loyalty Programs, airlines can tailor accruals to suit diverse customer preferences. Manage family pooled and linked accounts in myriad ways, transfer points seamlessly, extend loyalty programs, and monitor sync statuses effortlessly.

Comprehensive Redemptions Management:

From flight upgrades to hotel stays, our platform offers a wide range of redemption options. Manage partner relationships, currencies, agreements, settlement cycles, catalogs, and transactions effortlessly. With seamless integration with partner networks, customers can access a diverse array of redemption opportunities, enhancing their overall travel experience.

Membership Management and CRM:

Manage memberships effectively with features like Membership Management and Customer Segmentation Management. Segment customers based on tier, type, and behavior for targeted engagement. Track referrals, engage customers across multiple channels including Member Portal, SMS, Chat Bots, and Mobile App. Utilize Coupons, manage Gift Cards, and gather feedback through Feedback/Survey Management tools.

Partner Management and Points Exchange:

Unlock new opportunities for customer engagement and loyalty with our Partner Management and Points Exchange modules. Manage partner relationships, currencies, agreements, settlement cycles, catalogs, and transactions seamlessly. Exchange points between partners, allowing customers to leverage their loyalty currency across a diverse ecosystem of brands and services.

Campaign Management with AI Integration:

Drive targeted campaigns with precision using our campaign management tools, driven by AI/Machine Learning and LLMs. Leverage machine learning algorithms to analyze customer data, predict behavior, and optimize campaign performance across WhatsApp, Email, and SMS channels. Whether it's upselling/cross-selling opportunities or personalized offers, our AI-powered campaign management ensures that every interaction is relevant and impactful.

Join us at our NetzSky platform, where innovation meets excellence, and together, we'll redefine the future of customer loyalty in the airline industry.

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Inspirenetz

Introducing InspireNetz - a groundbreaking Customer Loyalty Platform meticulously crafted for the retail vertical.

With over 8 years of expertise in implementing loyalty programs across diverse retailers from supermarkets to apparel brands, we combine industry-leading engagement with exceptional customer experiences to redefine loyalty in retail.

Accrual Management:

InspireNetz Retail Loyalty features a sophisticated Accrual Management system, allowing retailers to incentivize customer engagement based on product categories, brands, and specific products. Earn rewards effortlessly with tailored accrual structures that align with customer preferences. From luxury brands to everyday essentials, accrue points on a diverse range of products, ensuring comprehensive loyalty benefits for every purchase. Create earning rules for broad categories and encourage cross-category engagement. Tailor exclusive earning structures for specific brands or private labels to drive engagement. Offer bonus points on select products, new launches, high-margin items. Create product-specific incentives to boost visibility and sales.

Comprehensive Redemption Opportunities:

Explore a wide array of redemption options, from exclusive discounts to premium merchandise and cashback. Seamlessly manage partner relationships and redemption catalogs, ensuring a diverse selection of rewards for customers. With integrated partner networks, access a plethora of redemption opportunities, enriching the retail experience for every customer. Let customers redeem points for discount vouchers, exclusive merchandise, sweepstakes entries, charity donations, and more. Make redemptions easy across online and in-store.

Membership Management and CRM:

Efficiently manage memberships and foster customer relationships with advanced Membership and CRM tools. Segment customers based on purchase history, preferences, and behavior for targeted engagement. Track referrals, engage customers across multiple channels, and gather valuable feedback through our comprehensive feedback management system.

Partner Management and Points Exchange:

Forge valuable partnerships and enhance customer engagement with our Partner Management and Points Exchange modules. Seamlessly manage partner relationships, exchange points between partners, and empower customers to redeem rewards across a vast network of brands and services.

AI-Driven Campaign Management:

Leverage the power of AI-driven campaign management to drive targeted and impactful campaigns. Analyze customer data, predict purchasing behavior, and optimize campaign performance across various channels. Whether it's personalized offers based on past purchases or promotions tailored to specific product categories, our AI-powered campaign management ensures every interaction resonates with customers.

Join us at InspireNetz Retail Loyalty, where innovation converges with excellence to redefine the future of customer loyalty in the retail industry. Experience a comprehensive loyalty solution designed to elevate your retail experience and cultivate lasting relationships with your customers.

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InspireFin

Enterprise customer loyalty for BFSI and Fintech.

Welcome to our Banking Loyalty platform, where we have crafted a comprehensive solution tailored specifically for banks. With expertise in crafting customized solutions involving banks of all sizes, we have combined industry-leading engagement with holistic banking loyalty features to create a platform that redefines loyalty in the banking industry.

Accrual Management:

Our robust and highly configurable Accrual Management system empowers banks to design personalized earning structures across services. Accrue points for credit card spends, debit card transactions, maintaining minimum account balances, and avail additional benefits like fee waivers, personalized offers, and more.

Account Benefits Accrual:

Reward customers for account activities like setting up direct deposits, enrolling for eStatements, opening fixed deposits/savings accounts, investing, taking loans, and more. The more customers engage with your banking services, the more they can earn.

Comprehensive Redemption Opportunities:

Explore a plethora of redemption options, from cashback rewards to exclusive banking services. Seamlessly manage partner relationships and redemption catalogs, ensuring a diverse array of choices for customers. With integrated partner networks, access a wide range of redemption opportunities, elevating the banking experience to new heights.

Membership and Segmentation:

Segment customers based on account types, balances, activities and behaviors. Offer personalized engagement via communication channels like mobile app, internet banking, email, SMS, and more. Manage referrals, track customer journeys, gather feedback for continuous improvement.

Partner Management and Points Exchange:

Forge valuable partnerships and enhance customer engagement with our Partner Management and Points Exchange modules. Seamlessly manage partner relationships, exchange points between partners, and empower customers to leverage their loyalty currency across a diverse ecosystem of brands and services.

AI-Driven Campaign Management:

Leverage the power of AI-driven campaign management to drive targeted and impactful campaigns. Analyze customer data, predict behavior, and optimize campaign performance across various channels. Whether it's personalized offers or cross-selling opportunities, our AI-powered campaign management ensures every interaction resonates with customers.

Join us as we redefine loyalty in banking with our cutting-edge platform. Innovation meets excellence here to craft rewarding experiences for banks and customers alike.

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Redemption Marketplace

Gift Cards Galore:

Unlock a world of possibilities with our extensive collection of gift cards from leading brands in multiple countries. Whether you're craving a shopping spree, a gourmet meal, or a weekend getaway, our marketplace has you covered with a diverse array of options to suit every taste and preference.

Real-Time Shopping in White Goods Retail:

Upgrade your home with the latest appliances and gadgets through our real-time shopping feature in white goods retail. From state-of-the-art kitchen appliances to cutting-edge electronics, you can browse and purchase top-quality products from renowned retailers, all from the comfort of your home.

Restaurant Aggregation:

Redeem in culinary delights from around the world with our restaurant aggregation partners in specific regions. Discover new flavors, enjoy exclusive discounts, and treat yourself to unforgettable dining experiences at a variety of restaurants, cafes, and eateries—all while earning rewards for your loyalty.

Flight and Hotels:

Turn your loyalty points into unforgettable travel experiences with our flight and hotel redemption options. Whether you're planning a weekend getaway or a dream vacation, our platform offers access to a wide range of flights and accommodations, allowing you to explore the world and create lasting memories.

Grocery Aggregators:

Simplify your shopping experience with our grocery aggregator partners. Shop for fresh produce, pantry staples, and household essentials from your favorite grocery stores, all while earning rewards that you can redeem for even more savings on future purchases.

At CustomerInspire, we're dedicated to empowering you with choices and experiences that enrich your life. With our Redemption Marketplace, the possibilities are endless—explore, redeem, and enjoy the rewards of your loyalty like never before. Welcome to a world of endless possibilities. Welcome to the CustomerInspire Redemption Marketplace.

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Co-branded Cards

Maximize Customer Loyalty: With our Co-Branded Bank Cards, airlines, banks, and retailers can maximize customer loyalty by offering enhanced earning opportunities both within and outside their businesses. By incentivizing customers to use these co-branded cards for purchases, our clients can increase customer spend, retention while strengthening brand loyalty and monetizing their brand value.

Unlock Exclusive Benefits: Our Co-Branded Bank Cards come with a range of exclusive benefits and rewards designed to delight customers and drive engagement. From bonus points for signing up to discounts on future purchases, these cards offer a wealth of incentives that encourage customers to choose our clients as their preferred brands.

Seamless Integration: Our Co-Branded Bank Cards seamlessly integrate with our clients' existing loyalty programs powered by the CI platform, providing a frictionless experience for both customers and businesses. Leveraging our strong relationships with issuer/processor vendors and banks, we ensure that these cards are easy to implement and manage, allowing our clients to focus on what they do best—delivering exceptional products and services.

Drive Business Growth: By offering Co-Branded Bank Cards, our clients can drive business growth and increase revenue streams. With more customers using these cards for purchases, our clients can capture valuable transaction data, gain insights into customer behavior, and tailor their marketing efforts to drive even greater engagement and sales.

Get Started Today: Ready to take your loyalty program to the next level? Contact us to learn more about our Co-Branded Bank Cards and how they can benefit your business. Whether you're an airline, bank, or retailer, we're here to help you unlock the full potential of customer loyalty and drive business success.

Join us at CustomerInspire and discover how our Co-Branded Bank Cards, backed by our strong relationships with issuer/processor vendors and banks, can help you earn more points, both at your business and beyond. Welcome to a new era of customer engagement and loyalty. Welcome to the CI Platform.

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CIPay – CI’s points based Form of Payment(FOP)

Transform Rewards into Currency: With CiPay, customers can unlock the full value of their loyalty points by using them as a form of payment at checkout. Whether shopping online at payment gateways or making purchases at brick-and-mortar stores, we envision customers to effortlessly convert their accumulated reward points into currency, adding an extra layer of convenience and value to their shopping experience.

Join the CiPay Network: We invite businesses to join the CiPay network and enable their customers to redeem their points at popular merchants that use CiPay as an option in their checkout. By becoming a part of the CiPay network, businesses can attract new customers, increase sales, and differentiate themselves from competitors, all while offering their customers a convenient and rewarding payment option.

Seamless Integration: CiPay seamlessly integrates with businesses' existing payment systems, providing a hassle-free solution for businesses looking to enhance their customer loyalty programs. Our robust technology platform ensures smooth transactions and secure payments, allowing businesses to focus on delivering exceptional products and services while we handle the complexities of reward points redemption.

Enhance Customer Engagement: By offering CiPay as a payment option, businesses can enhance customer engagement and loyalty. Customers are incentivized to shop more frequently and spend more as they earn and redeem reward points with every purchase. This increased engagement not only drives sales but also fosters stronger relationships between businesses and their customers, leading to long-term loyalty and advocacy.

Drive Business Growth: Joining the CiPay network isn't just about offering a new payment option—it's about driving business growth. By encouraging customers to use their reward points at checkout, businesses can increase sales, attract new customers, and unlock new revenue streams. With CiPay, businesses can tap into the full potential of their loyalty programs and take their business to new heights.

Get Started Today: Ready to join the CiPay network and transform your business? Contact us to learn more about how CiPay can benefit your business and your customers. Whether you're an e-commerce retailer, a brick-and-mortar store, or a service provider, CiPay is the solution you've been looking for to enhance customer engagement and drive business growth.

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