Engage customers with the choice of freedom using
branded gift cards , corporate cards, wallets and instant refund wallet platform.
Digital or mobile wallets enable transactions to be initiated by a mobile device at a point of sale (POS), online or in-app.
CI supports different wallet models that use a variety of online & hardware technology platforms, processes, and security tools:
Instead of filling out the form on the mobile web, they download mobile app and register.New Customer - Other Channels - Chatbot
Instead of filling out the form on web/app, use chatbot to register and add card. Chatbots(Mobile App, FB Messenger, Twitter DM, Instagram DM) have the added advantage of pulling in profile details from these messenger handles, with member permission, thus minimizing user input required for profile completeness.New Card - Service Desk
Fill out a form and head to customer service desk, who will hand over a card, swipe the card to register in INACTIVE status, update the card in the document and register the customer (immediately / later ) using web app or mobile app for customer service desk.Existing customer - no card
1) Customer registered already on web portal/mobile app/chatbot but no card
2) At store, picks out a card and swipes at checkout
3) Later logs into web/mobile to add the card. Existing txns already counted to account