Business Intelligence & Reporting

Transform your loyalty data into actionable insights with our advanced BI & reporting platform. Get real-time analytics, customizable dashboards, and predictive insights to drive strategic decisions.

Active Members

1.28M+12.4%

Revenue Impact

$4.6M+8.7%

Campaign ROI

342%+24.1%

Redemption Rate

68.3%+5.2%

Comprehensive BI & Reporting Features

Our business intelligence platform provides deep insights into your loyalty program performance with powerful analytics tools designed for business users.

Real-time Analytics

Monitor loyalty program performance with live dashboards that update in real-time as customers engage with your brand.

Customer Segmentation

Slice and dice your customer data with advanced segmentation tools to identify high-value segments and opportunities.

Purchase Analytics

Track purchase patterns, frequency, and basket analysis to optimize your loyalty program rewards structure.

Transaction Insights

Analyze transaction data across channels to understand customer spending habits and preferences.

Reward Utilization

Monitor how customers are redeeming rewards and which offers drive the highest engagement and satisfaction.

Predictive Analytics

Leverage AI-powered predictions to forecast program performance and identify future trends.

Campaign Performance

Measure the effectiveness of your loyalty campaigns with detailed performance metrics and attribution.

Multi-channel Reporting

Unified reporting across all customer touchpoints including web, mobile, in-store, and partner channels.

Historical Trends

Analyze historical data to identify seasonal patterns and long-term trends in customer behavior.

Mobile Dashboards

Access your critical business intelligence on the go with responsive mobile dashboards and alerts.

Custom Reports

Build custom reports tailored to your specific business needs with our intuitive report builder.

ROI Measurement

Accurately measure the return on investment of your loyalty program with comprehensive financial metrics.

Interactive Dashboard Previews

Explore our customizable dashboards designed for different aspects of your loyalty program management.

Loyalty Program Analytics

Last 12 months
All Regions
Filters
Total Active Members
1,284,392
+12.4% vs last period
Points Issued
42.8M
+8.7% vs last period
Redemption Rate
68.3%
+5.2% vs last period
Monthly Revenue Impact
Revenue generated from loyalty program vs targets
Membership Growth
Active, new and churned members over time

Live Dashboard Demo

Experience real-time analytics with our interactive dashboard simulation. Watch as the data updates automatically.

Live Loyalty Analytics

Last updated: 6:41:10 PM
Updating live
Active Members
1,284,392
+12.4% vs last period
Points Issued (M)
42.8
+8.7% vs last period
Redemption Rate
68.3%
+5.2% vs last period
Campaign ROI
342%
+24.1% vs last period
Revenue Impact ($M)
$4.6
+9.2% vs last period
Acquisition Cost
$24.8
-12.1% vs last period
Real-time Revenue Impact
Revenue generated from loyalty program in real-time

Industry-Specific Metrics

Explore key performance indicators and benchmarks tailored to your industry's unique loyalty dynamics.

Airlines Loyalty Metrics

Average Miles per Member
24,850
+12.4% vs benchmark
Tier Status Upgrades
18.3%
+3.2% vs benchmark
Partner Transaction Share
42%
+5.7% vs benchmark
Performance Radar
Key metrics compared to industry benchmarks
Industry Benchmarks
How your program compares to industry leaders

How We Compare

See how our BI & Reporting platform stacks up against generic analytics solutions and in-house reporting.

CustomerInspire BI
Loyalty-focused analytics
Generic BI Tools
General purpose analytics
In-house Reporting
Custom built solutions
Real-time Analytics Dashboard
Live data visualization with minimal latency
Custom Report Builder
Create and save custom reports with drag-and-drop interface
Multi-channel Data Integration
Unified view across web, mobile, in-store, and partner channels
Predictive Analytics
AI-powered forecasting and trend identification
Automated Insights
Automated anomaly detection and opportunity identification
Role-based Access Control
Granular permissions for different stakeholders
Data Export & API Access
Export data in multiple formats or access via API
White-label Reporting
Customizable branding for client-facing reports
Mobile Dashboards
Responsive mobile interface for on-the-go insights
Scheduled Reports
Automated report delivery to stakeholders
Implementation Time
2-4 weeks1-3 months6+ months

Frequently Asked Questions

Get answers to common questions about our BI & Reporting platform.

Transform Your Loyalty Data Into Strategic Insights

Get started with CustomerInspire's BI & Reporting platform today and unlock the full potential of your loyalty program data.

Actionable Insights

Turn complex loyalty data into clear, actionable business insights with our intuitive dashboards.

Predictive Analytics

Forecast future trends and identify opportunities with our AI-powered predictive analytics.

Custom Reporting

Create tailored reports for different stakeholders with our flexible report builder.

Committed to Security & Compliance

We adhere to the highest industry standards to protect your data and ensure trust.

ISO 27001 Certified

ISO 27001

Information Security Management

GDPR Compliant Certified

GDPR Compliant

Data Protection Compliance

SOC 2 Type II Certified

SOC 2 Type II

Security & Availability Controls

AWS Fraud Detection Certified

AWS Fraud Detection

Advanced Fraud Prevention

SSL Secured Certified

SSL Secured

End-to-End Encryption